Job Search: How to Reach Anyone You Want
“The quality of your life is the quality of your communication.” Tony Robbins What would you consider the most important factor for success when seeking a new job? A great…
Remote Working…I Say Yes
Raise your hand if you would love to wake up and walk 10 feet and arrive at work! Well this is exactly what I do every morning. My office is…
Motivational Videos to kick start your 2015 !
We know that getting back into the swing of things after the Christmas holiday can often be slow and painful process. If like most of us you’re lacking the stimulation…
5 Books That Will Help You Transform How You Do Business
If you're anything like me, finding the time to read can be a challenge. But this time of the year I unfailingly find myself on the hunt for fresh insights from worthy…
Omnichannel Customer Service with the Human Touch
The age of digital retail still presents a number of challenges for businesses, and especially for customer service teams. Greater insight into online behaviour means we can understand our customers’…
Why Most Restaurants Featured on ‘Kitchen Nightmares’ Fail
I’m a longtime fan of Gordon Ramsay’s Kitchen Nightmares. So long that I was watching the show when it was first done in the U.K. and I kept watching when…
Urban Planning in Boston Is Getting the Uber Bump
Technology that puts sensitive data into the hands of humans can be both a good thing and a dangerous thing.Ridesharing juggernaut Uber has come under fire for misusing its tremendous…
Intentional awkward pause: A Business Rockstars Minute
As a business owner and entrepreneur you have to constantly speak to an audience. Most of that is in small meetings, one-on-one or small groups and every business owner eventually…
Smartphones Dominate – What Does This Mean for Your Business?
Smartphones are changing our personal lives and the way we do business alike. In fact, these two phenomena are closely intertwined–as consumers spend more and more time on their smartphones,…
4 Tips to Better Manage Your Email Inbox
Email is an extremely useful communication tool in business. Less intrusive than a phone call, email is convenient and fast. It empowers entrepreneurs to run their businesses from just about…
Be aware of poseurs: A Business Rockstars Minute
Networking is a crucial element for success in your small business and entrepreneurial activities. You HAVE to do it and you have to do it well. And that means developing…
If You Are Struggling In Calculating ROI And Getting Buy-In To Your CX Initiative
I am in the process of reading Edward Slingerland’s book: Trying Not To Try. The following passage got my attention: Now, imagine a person turning around and, all of a…
