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Using Pinterest to Drive Traffic and Sales for Your Business
Pinterest has moved on – have you? Actually using Pinterest effectively, and getting past the “sticking some images up and hoping for…
The Bottom-line Impact of People Problems in the Workplace
In a Utopian workplace environment, every employee would arrive with a smile on their face, diligently work on projects about which they…
Google Adds Tweets to Mobile Search Results
Google recently announced tweets will appear on mobile devices within Google Search. When you’re searching on the Google mobile application or on…
4 Ways Marketing Can Elevate The Buyer’s Journey
“The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.”…
4 Steps To Go Above And Beyond In Social Media Customer Service
Did you know that 25 percent of consumers who complain to brands on Facebook or Twitter expect a response within an hour,…
This Globe-Trotting CEO Returned Home to Memphis to Open His First Franchise
Franchise Players is Entrepreneur’s Q&A interview column that puts the spotlight on franchisees. If you’re a franchisee with advice and tips to…
Is Your Corporate Culture the Culprit?
Use design thinking to ignite creativity and drive customer success In today’s world customer experience is everything. More important than cost, more…
Say Hello to Musio, a Ridiculously Cute AI Robot That’s Keen to Chat
If you’ve ever wanted to hang out with an adorable robot and casually shoot the breeze with it – naturally, (mostly) with…
The Weakest Link Of Customer Service
Some of us remember the lady in the long black trench coat who hosted the short lived but interesting television program called…
5 Ways to Overcome Entrepreneurship Burnout
Entrepreneurship is a rich and rewarding experience that leads many business owners to real career satisfaction for the first time in their…
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