In this Business Rockstars Minute with Ken Rutkowski he talks about the importance of interacting with your customers and making the kind of connection that they will remember. And sometimes that means a lot more than social media. It means things like picking up the phone. Want to know more? Take a look.
Read More:
5 Ways to Totally Impress Your Clients on the Phone
Social Media Alone Can’t Carry Customer Service: 3 Personal Experiences
Service Failure: How Social Media Changes Complainants’ Balance of Power
This is one in a continuing series of Business Rockstars Minute videos presented by Ken Rutkowski. They cover a range of small business topics, especially for entrepreneurs, and give you a real quick start on the topic and are a great point for jumping off. We recommend that you check out their daily live shows over at Business Rockstars as well. But most importantly, please let us know what you think in the comments. We want your feedback on how you like these and on future topics.
