Date:
Getting More with Self-Service
Organizations that support consumers and enterprises alike are looking to enhance the self-service opportunities available to their customers. A 2014 research effort…
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Marketing For Profit vs Non Profit Business: What are the Differences?
For-profit and nonprofit businesses ultimately have the same objective: make money. Whether you’re selling a tangible product or service or you’re trying…
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6 Cloud Governance Must-Haves
The cloud has changed the game for business and IT. The cloud is a disruptive technology – it fuels innovation, drives performance…
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Service Efficiency vs. Customer (and Server) Comfort
Efficiency and comfort can sometimes be at odds. This divergence is often exacerbated by new technology, particularly in the service industry. Combine…
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Brand Potential: New Rules
“BRAND – a bundle of meanings, feelings and values, as seen and perceived in the eye and mind of the consumer.” That’s…
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Basic Guide To LinkedIn Etiquette
How much do you really know about LinkedIn? Yes, it is one of the most popular methods of networking in the business…
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