Date:
Making Brands More Human
The word brand is like the word beer. Important. A noun. Something that is desirable. But pretty much meaningless, unless you throw…
Date:
Spring Cleaning: How to Keep Your Databases as Neat and Tidy as Your Closets
(or in my case…much more neat and tidy!) It’s that time of year- the birds are singing, the flowers blooming, the storms…
Date:
Real Time Performance Management Systems for the Contact Center
Do you remember the Obama/McCain presidential campaign of 2008? Obama presented himself as the candidate who was forward looking and cast McCain…
Date:
How To Get More Traffic, Legally
For most of us, the secret to get more traffic on our sites, is organic search — all that free traffic coming…
Date:
How To Grow An Agency
Earlier this month, SHIFT celebrated its 12th Anniversary. Now that we’ve popped the champagne and cut the cake, it feels natural to…
Date:
A Crash Course in Google Search
Search Engine Advertising. Local SEO. Search Engine Marketing. Search Engine Results Page. PPC. Google Maps. What do all these terms mean, much…
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