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Why some brands are hesitant to use Periscope and Meerkat
I realize everyone is writing about Periscope and Meerkat right now. To the tune of 3.65 million responses when I Google “Periscope…

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Is There Life After “End-of-Life” for Microsoft Server 2003?
When Microsoft reports end-of-life on their products, some business owners will wonder, “Can’t I just keep using it anyway?” Of course you…

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Valuable Real Estate: Maximizing Space On Your Resume
Hiring managers spend a short amount of time reviewing your resume before they decide if you make the cut to the next…

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On-Going On-Boarding is the New Normal in Customer Success
When it comes to customer success, on-boarding new customers is an obvious place to start. After all, the first 90 days of…

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Hiring for Customer Success
Customer success is a functional area that is exploding right now. In a few short years, the “customer success manager” role went…

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Employee Engagement Success Comes From Great Leadership
Today’s best business leaders know that they are leading their teams through previously uncharted territory fraught with hazards like hostile competition, prospects…











