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Value Your Customer Data As A Business Asset
Private data is now a very public issue. For the first time in history, people recognize that businesses store their information and…

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21 Great Ways To Innovate
How can you innovate? Not once but over and over? How can you repeatedly implement great new products, processes or services? Continuous…

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The Truth About the Benefits of Project Management
On the surface, project management seems simple enough. You have a project that needs to get done and someone is in charge…

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CX Matters – 5 Ways It Can Increase (or Decrease) Revenue, Client Retention or Brand Image
Many companies claim to offer outstanding products and services, however, the client’s perception is the ultimate truth. By 2020, Customer Experience (CX)…

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B2B Marketing: Six Need-to-Know Nuggets
Rather than my usual practice of writing some in-depth content about a specific subject area, thought I would share some quick thoughts…











