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What Reddit Drama Can Teach You About Community
The recent drama at Reddit has been impossible to avoid. The cliff notes: the dismissal of a popular staff member led to…
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How A Customer Community Improves Customer Experience
There’s been a lot of buzz around ‘the customer experience’. Customer experience is the sum of all interaction your company has with…
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Building Community With Maren Hogan, CEO of Red Branch Media
Maren Hogan is a seasoned marketer and community builder in the HR and Recruiting industry. She leads Red Branch Media, an agency offering…
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5 Ways Niche Brands Can Build a Massive Community
Niche brands have an unfair advantage in building community. Unlike large companies with many stakeholders, a focused entrepreneur has a leg up…
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The Most Effective Community KPIs
Once your community is up and running, you’ll need ways to measure your success. It’s important to have concrete parameters for this,…
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Shoe-swap community helps users trade new and used pairs
Add / Remove The shoe lovers of the world often have lots of under-worn and inappropriate footwear in their collection. A new…
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