Date:
3 Big Myths in Customer Service Outsourcing
Outsourcing plays a significant part in the global economy today despite the fact that it was both an entirely new concept and…
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The 5 Follow-Ups You Need to Convert Contest Leads into Paying Customers
3…2…1 your contest is officially complete. You know who the winner is, and judging by the lengthy list of new leads in…
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Mobile Marketing Strategy for Local Business
Today’s consumers spend about 60% of all digital media time on mobile devices with small screens. Does your business have a mobile…
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Disrupting the Business for Social Responsibility
Q: What is disruptive innovation? A: Depends on who you ask. The blogosphere is so stuffed with discussion about disruptive…
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The 7 Deadly Sins of Customer Experience
Is your company committing the 7 Deadly Sins of customer experience? Recently, my kids asked me about the 7 Deadly Sins; I…
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Allocating Time and Resources in Social Media Marketing
“The more platforms you post on, the better.” This statement is generally true when it comes to social media marketing. At the very least,…
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