
Date:
Value Your Customer Data As A Business Asset
Private data is now a very public issue. For the first time in history, people recognize that businesses store their information and…

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CX Matters – 5 Ways It Can Increase (or Decrease) Revenue, Client Retention or Brand Image
Many companies claim to offer outstanding products and services, however, the client’s perception is the ultimate truth. By 2020, Customer Experience (CX)…

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B2B Marketing: Six Need-to-Know Nuggets
Rather than my usual practice of writing some in-depth content about a specific subject area, thought I would share some quick thoughts…

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What’s Your Employee and Customer Experience Hallmark? (3 Places to Start)
It’s safe here. We have a net. Perhaps it was because it was the beginning of the new millennium and everything was…










