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Customer Service: What Not To Do When You Don’t Know
AuthorShep Hyken Typearticle ProviderBusiness 2 Community Image https://s1.yimg.com/bt/api/res/1.2/3lIp8p2o5zX8iCqOVqr74Q–/YXBwaWQ9eW5ld3M7cT04NTt3PTE5MA–/http://media.zenfs.com/en_us/sbs/sbc/Business2Community/Bad-Answer-is-Bad-Service-Low-Res-250×300.jpg.jpg Customer Service: What Not To Do When You Don’t KnowCommon Sense Recently I had…
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Small Business Basics: A Live Twitter Chat with Tamara Monosoff
AuthorOwen Linderholm Typearticle ProviderProfit Minded Image https://s1.yimg.com/bt/api/res/1.2/JXhEEC7qpVg5JaYpZ2UDuQ–/YXBwaWQ9eW5ld3M7cT04NTt3PTYwMA–/http://l.yimg.com/os/publish-images/smb/2014-04-10/8914cc20-c0fc-11e3-b7fb-29f7285835a0_monosoff.jpeg We are running a series of twitter chats on topics of value to all small…
5 Outdated SEO Tactics You Need To Stop
AuthorMartha Williams Typearticle ProviderBusiness 2 Community Image https://s1.yimg.com/bt/api/res/1.2/ccUD7xlSBp_dkGbbS1PKAg–/YXBwaWQ9eW5ld3M7cT04NTt3PTMxMA–/http://media.zenfs.com/en_us/sbs/sbc/Business2Community/5-Outdated-Search-Engine-Tactics-You-Need-to-Stop–600×400.jpg 5 Outdated SEO Tactics You Need To Stop Search engines will drive more traffic…
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Customer Service Isn’t As Rotten As It Used to Be, But…
AuthorAdrienne Burke Typearticle ProviderProfit Minded Image https://media.zenfs.com/en/homerun/wp_tumblr_migration_provider_889/f68c8210ba4cc1b510386005f2a0934e Customers don’t need to read Yahoo to know that customer service generally stinks, but maybe…
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Why Did You Lose That Satisfied Customer?
AuthorSuzanne Yates Typearticle ProviderBusiness 2 Community Very rarely do customers stay with a business for as long as they used to in…
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How To Give Helpful Advice Helpfully
AuthorMargie Clayman Typearticle ProviderBusiness 2 Community Image https://s2.yimg.com/bt/api/res/1.2/3x7Wt5OWYnOUUdILwZO6XQ–/YXBwaWQ9eW5ld3M7cT04NTt3PTE5MA–/http://media.zenfs.com/en_us/sbs/sbc/Business2Community/1872451736_41ad917800_m.jpg How To Give Helpful Advice HelpfullyA couple of months ago, I adopted a shih…
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