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Particular Order: Why Resume Organization Matters
Have you ever known someone who provided you with a list of something—say, favorite movies, favorite books, favorite cocktails, favorite vacation spots—and…

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It’s Over – It’s Not You, It’s Me … Multi-Channel Customer Service
After years of faithful marriage to phone based interactions, consumers have finally crossed the line, preferring to communicate with brands via tablets,…

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How To Make A Fabulous First Impression Online
First impressions used to be made in person, but times have changed. Until recently, if you were in the job market, a…

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Brand Messaging in the New Normal
“They would kill us if this were the Developing World.” He was an Uber driver in NYC. I had just asked him…

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Which Digital Marketing Metrics Are Most Useful?
Data is at the basis of digital marketing. It’s what gives it the much craved power of analytics, real-time optimizations and audience…










