Date:
4 Tips for Building a Better Support Portal (#1: Think Like Your Customers)
In the newly-published 2015 U.S. Multichannel Customer Service Report from Microsoft Dynamics CRM and Parature, from Microsoft, 92% of consumers surveyed said…
Date:
How To Add A Human Element To Your Brand On Facebook
Research compiled by Zephoria shows that 42 percent of marketers say using Facebook is critical or important to their business. Moreover, Facebook…
Date:
Are You Really Customer-Centric? Or Is It Just Talk?
It seems every company wants to show just how customer-centric it is these days. It’s increasingly common to hear PR machines toss…
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10 Questions to Ask Your Content Marketing Firm
Hopefully, the relationship you form with your content marketing agency will be a long and fruitful one. Like any relationship, though, this…
Date:
Best Practices for On-Page SEO
So you want your website to be ranked on Google? As you may or may not know, there are some crucial components…
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3 Sales Tips for Taking Back Your Time
As sales professionals, we’re most valuable when we’re working out of our pipeline, uncovering new opportunities and trying to work bigger deals.…
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