
Date:
Is Marketing Automation A Big Investment?
Most assume that marketing automation is a big investment…I mean BIG. There are technology costs, resource costs, implementation and set up costs,…

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How Well Do You Really Know Your Customers?
How well do you really know your customers? I’m sure you have assumptions about demographics, buying habits and sales history, but do…

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Why Tomorrow’s Marketing Cloud Will Be a Marketplace
The integration model gets it right. Remember the days when you couldn’t get certain TV channels without buying a cable package from…

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Customer Satisfaction Is Not Enough to Forge Loyalty
Most companies, large and small, monitor satisfaction scores given by their customers. Regardless of the methodology or scale they employ, the utility…










