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Great Communicators Practice Powerless Communication
”Speak softly but carry a big stick.”—Theodore Roosevelt Being a great communicator can change the trajectory of your success. Whether you’re launching…

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The Most Underrated and Overrated U.S. Presidents of All-Time [Rankings]
John F. Kennedy once said, “There is no experience you can get that can possibly prepare you adequately for the presidency.” There’s…

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Marmaduke Creator Brad Anderson Passes Away At 91
Earlier today it was reported that Brad Anderson, the cartoonist responsible for creating Marmaduke—a beloved comic strip centered around a lovable Great…

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Bending the Rules in Customer Service
Before starting to write about customer service, I spent two years as a high-ranking barista in a popular chain cafe in the…

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How to Create and Organize Your Holiday Ecommerce Campaigns
When it comes to holiday shopping, rarely do customers save all of their shopping for the last minute. In fact, 29% of…

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Co-presenting a webinar? Here’s what you need to know
Co-presenting a webinar with a partner or customer is an effective and fun way to spice up your content mix. By teaming…











