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Great Communicators Practice Powerless Communication
”Speak softly but carry a big stick.”—Theodore Roosevelt Being a great communicator can change the trajectory of your success. Whether you’re launching…

The Most Underrated and Overrated U.S. Presidents of All-Time [Rankings]
John F. Kennedy once said, “There is no experience you can get that can possibly prepare you adequately for the presidency.” There’s…

Marmaduke Creator Brad Anderson Passes Away At 91
Earlier today it was reported that Brad Anderson, the cartoonist responsible for creating Marmaduke—a beloved comic strip centered around a lovable Great…

Bending the Rules in Customer Service
Before starting to write about customer service, I spent two years as a high-ranking barista in a popular chain cafe in the…

How to Create and Organize Your Holiday Ecommerce Campaigns
When it comes to holiday shopping, rarely do customers save all of their shopping for the last minute. In fact, 29% of…

Co-presenting a webinar? Here’s what you need to know
Co-presenting a webinar with a partner or customer is an effective and fun way to spice up your content mix. By teaming…











