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5 Reasons to Focus Web Content Above the Fold, or Maybe Not
Newspapers have adapted beautifully — if slowly — to publishing their content online. They’ve embraced social sharing, robust in-site search, and adapted…
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It’s Not Too Late to Set Your Customer Service Resolutions for 2015
The new year is a time for new possibilities: you can set goals as lofty as your heart desires. And when it…
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Should Sales People Be On Quota?
Yesterday, I was being interviewed by Pat Helmer for a podcast (it will be published in a few weeks.) He asked a…
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What the BlackBerry Twitter Debacle Taught Us About Social Media
If you’ve been online in the last few weeks, you probably heard that BlackBerry made a pretty silly mistake on Twitter. Check…
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3 Marketing Automation Myths – DEBUNKED
In an upcoming webinar with RingLead, I’ll be sharing five marketing automation myths and debunk them live. By understand what NOT to…
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Dealing With The Fragmented Customer Journey
Hypothetical situation: The boss has asked you the following question, “How do customers find out about your company?” Give me a report…
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