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How to Get Your Customers to Create Content and Social Media Updates for You
“You need a Facebook strategy!” “Are you on Twitter yet?” “A blog can be a really helpful way to get your name…
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Sales Success – Just How Important Is Grit?
One of the great studies of achievement was conducted way back when in 1926 by a researcher named Catherine Morris Cox. Cox…
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“Such Poor Customer Experience!” 3 Industries I Hear About Every Day
While many of the readers of this blog (that’s you!) are familiar with customer experience terms and ideas, most people still are…
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Customer Information Form Basics: What You Need To Know
The words Big Data are spoken every day in corporate offices around the world. And the benefits of it to companies and…
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5 Reasons Mobile Customer Service Must Be A 2015 Priority
Think about the growth of the mobile device market. Smartphone purchases have already surpassed PC purchases. However, by 2017, 87 percent of…
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Reject the Tinder Approach to Sales and Your Business Will Be Thrive Happily Ever After
It sounds strange, but sales is strikingly similar to finding love online. While you don’t attract leads with the promise of long walks…
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