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  • Date:

    January 30, 2015

    Reject the Tinder Approach to Sales and Your Business Will Be Thrive Happily Ever After

    It sounds strange, but sales is strikingly similar to finding love online. While you don’t attract leads with the promise of long walks…

  • Date:

    January 30, 2015

    3 Ways to Use Social Media to Build Rapport With Your Customers

    These days, prospects and customers have more information thrown at them than ever before. From phone calls and snail mail to emails…

  • Date:

    January 30, 2015

    Comcast Commits to Customer Experience (Well, After the Name-Calling)

    In a tough financial stretch, the Brown family decided to cancel its Comcast cable service. And what started with a sensible budgeting…

  • Date:

    January 29, 2015

    Why Customers Really Leave

    Image courtesy of James Cridland Have you ever wondered why customers say they buy your products based on price – and then,…

  • Date:

    January 29, 2015

    5 Ways Improving Communications Within Your Team Will Drive More Online Sales

    We hear it time and time again, communication is the key ingredient to any successful relationship, including the one with your colleagues.…

  • Date:

    January 29, 2015

    Using Customer Data? Start With Clean Data

    Customer Data Office, the high street shoe retailer, has had something of a lucky escape when it comes to its data quality.…

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