
Date:
Customers Are Not Always Right. They Are Just Never Wrong.
Every business owner and customer-facing employee has heard the saying “the customer is always right.” This makes the companies who say it…

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How Your Post-Sales Service Impacts Sales
The rise of social media has completely changed the face of post-sales customer interaction. The ease with which customers can vent their…

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How Sales Legend Frank Purdue Overcame Shyness and Built a Business Empire
Before Frank Purdue was the consummate salesman of the 1970s, renowned for his turn as “The Chicken Man” in popular TV commercials for his…

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5 Best Practices for Providing Customer Self-Service with a Full-Service Feel
From banking to bill paying, self-service is the new norm. Consumers are increasingly being empowered to do almost anything themselves online, from…

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9 Copywriting Mistakes That Might Kill Your Sales
One of the most important aspects of creating your site is how you showcase your products or services to your clients. This…









