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Love Thy Customer: April Is Customer Loyalty Month
So a kid walks into a hotel room kitchen, where he finds broken eggs and sour milk… No, it’s not the beginning…

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The Role Of Technology In Sales And Marketing
The marketing department has long been labeled the department to always spend money, unable to prove whether what they’re doing is effective.…

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How Marketplaces Keep Customers Coming Back
The meteoric rise of businesses such as Uber, Airbnb and ClassPass may seem like an anomaly to the average bystander. But in…

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Think Small to Win Customer Loyalty
People gravitate toward companies because of their products and leave them because of their service. Why is it then that so many large companies…

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Load Balancing & Failover: Your “Always On” Solution to Customer Delight and Employee Happiness
Technical wizardry known as load balancing and failover is what’s behind near-perfect uptime, constant availability, and the delightfully satisfying ability to connect…








