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How Customer Service Reps Should Answer The 3 Most Common Questions
In spite of the popularity of online shopping, most people still prefer talking to a live customer representative when they have questions…
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How To Get The Sale
How do you get the sale while leaving the client feeling like they won the lottery? Whether you’re a business owner or…
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How to Achieve Your Sales Goals at Your Next Conference
Conference season is in full swing, and even I can feel it as I put the finishing touches on this post from…
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Challenging Your Focus on Customers
I have a challenge for you. In the next few weeks at your organization, see if you can identify some themes. Keep…
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Love Thy Customer: April Is Customer Loyalty Month
So a kid walks into a hotel room kitchen, where he finds broken eggs and sour milk… No, it’s not the beginning…
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The Role Of Technology In Sales And Marketing
The marketing department has long been labeled the department to always spend money, unable to prove whether what they’re doing is effective.…
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