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The Sales Snapshot: Resources For Developing Standout Salespeople
What sales team leader doesn’t want a team of high-performing reps? We spend a lot of time providing sales managers with the…
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Is Your Marketing Style Compatible With Your Customers?
I had always thought that every person had their own leadership style — some are micromanagers, for example, while others are passionate…
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The Top 5 Ways to Drive Customers Away
With customer experience, it generally takes more effort and expense to gain new customers than to retain existing ones. So it follows…
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8 Ways To Better Your Sales Opportunities
The one certain thing about sales is that nothing is in fact certain. The beauty is there are no two prospective clients…
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Customer Retention Is No Accident — How Small Business Can Get It Right
Any small-business owner will tell you loyal customers are precious. But only the committed business owner will consistently go the extra mile to…
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A 4-Step Plan for Customer Follow Up
I recently read Dan Kennedy’s “No B.S. Direct Marketing.“ In chapter 5 of this book, Kennedy describes a business as a bucket into which…
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