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PNC and TD Bank Receive the Highest Customer Satisfaction Ratings
PNC, TD Bank, BB&T, and Fifth Third Bank emerged as the national leaders in customer satisfaction among major U.S. Banks in Credio’s…
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Are Your Customer Service Reps Eating the Marshmallow?
In this week’s Monday Motivation, a Monday email sent to subscribers to our eNewsletter The Customer Conversation, we spoke about Walter Mischel’s…
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Propel Your Sales Team To A Strong Finish
To celebrate the first day of Summer, I decided to jumpstart my own fitness program. But, about halfway through my 30 minute program…
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Should You Create Different Social Media Posts for International Clients?
I recently read a revealing interview with Netflix’s CEO in Der Spiegel, one of Germany’s biggest news magazines. The CEO said he…
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5 Actions To Drive Sales-Marketing Alignment And Business Performance
We all know sales and marketing alignment is extremely important. This Kapost article references an Aberdeen Group stat that “Companies with strong sales and…
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The 2 Fundamental Things Ecommerce CEOs Should Know About Retaining Customers
Today, building an ecommerce site from scratch is easier than pie. A free and versatile platform such as Spaces or a complete out-of-box…
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