
Date:
6 Strategies for Writing Great Text Messages to Customers
Text messaging isn’t just for pushing parking meter reminders or announcing severe weather. Ahead-of-the-curve companies are using text for two-way communication with…

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Improving the Customer Experience with Segmentation
We’ve been talking a lot about segmentation as it relates to mobile marketing strategies, and recently had a chance to talk with…

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3 Sales Training Techniques to Help Your Reps Exceed Quota
Sales is an interesting profession; too often people believe that you’re either born a natural salespeople, or you’re not. While some people…

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Is the Customer Always Right? No!
There are a few things that we are seemingly taught from birth. The customer is always right is one of these. Doesn’t…

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Creative and Interactive Convention Booth Designs that Skyrocket Customer Loyalty
Convention booths are a major channel of brand exposure and new customer intake, but unless they promote a creative and interactive experience…

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5 Questions You Need to Ask About Your Omnichannel Customer Experience
Whether we admit it or not, today’s customer experience is all about omnichannel. People are reaching out to companies on the phone,…








