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How Marketplaces Keep Customers Coming Back
The meteoric rise of businesses such as Uber, Airbnb and ClassPass may seem like an anomaly to the average bystander. But in…

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Think Small to Win Customer Loyalty
People gravitate toward companies because of their products and leave them because of their service. Why is it then that so many large companies…

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Load Balancing & Failover: Your “Always On” Solution to Customer Delight and Employee Happiness
Technical wizardry known as load balancing and failover is what’s behind near-perfect uptime, constant availability, and the delightfully satisfying ability to connect…

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10 Retail Marketing Ideas to Boost Sales
Savvy retailers know that maximizing profits means smart marketing; however, it can be challenging to devote as much time to marketing as…

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Sales Managers – Are You Passing the Leadership Development Test?
Developing Sales Leaders It’s natural for front-line sales managers to focus on sales team performance – drilling down on the numbers. The…









