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Why You Need Social Media Customer Service [Infographic]
Technology has improved many areas of marketing, and customer relationship management is no exception. Rather than dialing a number and sending an…
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How Do You Stop A Sales Person From Talking?
Sales people love to talk. They want to talk about their company, their products, how their products and services help solve a…
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The 10 Key Ingredients Of A Successful Sales Rep
Throughout my career as a sales manager, I always found it fascinating that certain sales reps always managed to close big deals.…
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3 Ecommerce Sales Trends You Need to Know
Raise your hand if you’ve ever been guilty of this thought: Those holiday numbers are interesting, but what am I actually going…
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Why You Should Polarize Your Client Base Just Like an Online Dating Site
The legendary motivational speaker Jim Rohn once said, “In order to attract we must first become attractive.” He wasn’t talking about attractive in reference to dating. He was…
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3 Popular “Customer-Centric Ideas” That Totally Miss The Point
Words matter. And in a time when we abuse the heck out of them, they actually matter more. Literally. Imagine how often…
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