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How a Fishing-Gear Company Is Reeling In Customers With Its Live Streaming Videos
Loon Outdoors has been equipping fly-fishers with environmentally friendly gear for 24 years. The Ashland, Ore.-based company’s products can be found everywhere…
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How to Get Your Customers to Create Content and Social Media Updates for You
“You need a Facebook strategy!” “Are you on Twitter yet?” “A blog can be a really helpful way to get your name…
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Sales Success – Just How Important Is Grit?
One of the great studies of achievement was conducted way back when in 1926 by a researcher named Catherine Morris Cox. Cox…
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“Such Poor Customer Experience!” 3 Industries I Hear About Every Day
While many of the readers of this blog (that’s you!) are familiar with customer experience terms and ideas, most people still are…
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Customer Information Form Basics: What You Need To Know
The words Big Data are spoken every day in corporate offices around the world. And the benefits of it to companies and…
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5 Reasons Mobile Customer Service Must Be A 2015 Priority
Think about the growth of the mobile device market. Smartphone purchases have already surpassed PC purchases. However, by 2017, 87 percent of…
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