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6 Reasons Your Buyer Personas Are Wasting Sales Time
Time is money, especially in Sales. Are your personas wasting precious Sales time? In the marketing realm, buyer personas have been celebrated…
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Are You Using These Strategies To Improve Your Online Customer Service?
Have you noticed lately the line for the customer service desk at your local Wal-Mart or grocery store? If you haven’t paid…
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Want Loyal Customers? Improve Your Workflow!
An astonishing 70% of employees report don’t feel engaged in their role, according to a recent Gallup poll. Now, managers are informed…
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4 Tips for Building a Better Support Portal (#1: Think Like Your Customers)
In the newly-published 2015 U.S. Multichannel Customer Service Report from Microsoft Dynamics CRM and Parature, from Microsoft, 92% of consumers surveyed said…
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Are You Really Customer-Centric? Or Is It Just Talk?
It seems every company wants to show just how customer-centric it is these days. It’s increasingly common to hear PR machines toss…
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3 Sales Tips for Taking Back Your Time
As sales professionals, we’re most valuable when we’re working out of our pipeline, uncovering new opportunities and trying to work bigger deals.…
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