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When’s The Last Time You Visited A Customer?
One of the most fun things I get to do is spend time with sales people calling on customers. There’s something about…
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The Secret to High Rate of Customer Retention
It took me a few years to realize that happiness is based on one’s ability to manage expectations. We experience happiness when…
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Bon Appétit: Serving Up Social Customer Service
How did you decide what you were going to eat for lunch today? Maybe you’re feeling health conscious, and you made your…
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Getting Sales Coaching Right – Don’t Do Too Little, Too Late
Sales Coaching Sales leadership talks about it all the time. Sales consultants advocate it and sales managers say they would like to…
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Why You Don’t Need Any Sales Stages In Your Sales Pipeline
The above assertion might appear blasphemous, but please bear with me. I’m going to try and make the case that you don’t…
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Sales Best Practices: Attach To The Biggest Business Problem
Every sales team strives for the same essential goals: More deals, larger deals, faster closes. We all know that whom the sales…
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