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Customer Experience: The New CMO Revenue Driver
In recent discussions with fellow CMOs, Iâve noticed a common theme about Marketingâs conflicting âBig Goalâ priorities: Should we focus on customer…
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8 Ways to Offer Stellar Customer Service That Don’t Cost a Penny
Itâs no secret that great customer service pays off. When you regularly go above and beyond for your clients and customers, youâll…
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10 Foolproof Strategies To Get More Clients From Twitter
© boygostockphoto / Dollar Photo Club As a marketing tool, few can rival the benefits Twitter can offer. Apart from helping you…
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5 Times You Should Err on the Side of Generosity to âWowâ Customers
Customer service is important for any business, but thereâs a difference between good customer service and great customer service. Great customer service…
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Top 5 Mistakes Made by CEOs Managing Sales (and How to Fix Them)
I had a meeting yesterday with the CEO of a small business that currently has six people on their sales team. He…
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Why Featuring Your Customers On Pinterest Will Dramatically Boost Pinterest Engagement
Visual Content Marketing has some powerful lessons to teach. Consumers today are leveraging social media to discover and validate potential purchases. In…
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