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5 Reasons You’re Losing Sales and What to Do About It
There’s nothing worse than a leaky sales funnel. All the work (and resources) that go into getting someone to morph from a prospect…
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Using Pinterest to Drive Traffic & Sales for Your Business: Getting Found
This is the second part of our new “killing it with Pinterest” series. If you missed the first one, which looked at…
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It’s Over – It’s Not You, It’s Me … Multi-Channel Customer Service
After years of faithful marriage to phone based interactions, consumers have finally crossed the line, preferring to communicate with brands via tablets,…
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Cultivating Goodwill Involves More Than Reducing Customer Effort
Is the access to building meaningful relationships with customers merely a matter of improving the customer’s experience of your organization by making…
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Avoid These 3 Costly Sales Recruiting Mistakes
Top performing salespeople are gainfully employed, progressing well in their career, and are targeted daily by high growth companies to join their…
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Further Engage Customers By Creatively Distributing Your Brand
In my New York University class on products vs. brands, there’s one topic that always seems to stump the students: distribution. I think it’s…
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