5 Halftime Speeches From Top Sales Coaches
It’s halftime of 2015. Your sales team just finished a quick 4th of July breather. Here are 5 quick pep talks from top sales coaches as you head into the year’s 2nd half.…
How A Customer Community Improves Customer Experience
There’s been a lot of buzz around ‘the customer experience’. Customer experience is the sum of all interaction your company has with a customer from the time they discover your…
Social Customer Service: Turning Complaints into Compliments
O2 is the UK’s leading digital communications company connecting people and businesses through phones, tablets, computers, you name it. With over 10 million customers, they were in for a treat…
6 Strategies for Writing Great Text Messages to Customers
Text messaging isn’t just for pushing parking meter reminders or announcing severe weather. Ahead-of-the-curve companies are using text for two-way communication with customers. At a Denver coffee shop, customers can…
Improving the Customer Experience with Segmentation
We’ve been talking a lot about segmentation as it relates to mobile marketing strategies, and recently had a chance to talk with some industry executives to get their take on…
3 Sales Training Techniques to Help Your Reps Exceed Quota
Sales is an interesting profession; too often people believe that you’re either born a natural salespeople, or you’re not. While some people certainly seem to possess the innate skills necessary…